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FirstEnergy: Choosing Shareholder Dividends Over Consumer Reliability

10/30/2012

8 Comments

 
Why does my office smell like french fries today?  It must be because I'm camped out at McDonald's... again.  The number and duration of electric outages has been increasing lately.

Over a cup of camp stove coffee this morning, I was treated to front page quotes from my favorite useless FirstEnergy flack:

"We have multiple disciplines for multiple different jobs just ready and waiting to go," Meyers said. "I know you'll begin to see them move into certain areas. Exactly where and when, I can't tell you, because we still need to see where the need will be, but we're pretty confident that we'll be in need."

"Pretty confident that we'll be in need?"  That's probably because continued scrimping on system maintenance has once again caused outages, and those outages are accepted and expected by the utility.

FirstEnergy is charging you money every month under the guise of maintaining their system.  But if they don't spend the entire amount they collect, it gets added to the corporate bottom line to increase quarterly dividends.  FirstEnergy will whine that they spend more than they collect every once in a while to repair storm damage.  But, is anyone keeping track of this to true up what's collected with what's spent?  No, of course not.  And when a storm causes extensive damage, FirstEnergy will go and whine to the WV PSC that they need to collect extra to cover their storm expenses... and the PSC usually grants their request.

Therefore, FirstEnergy increases profits and shareholder dividends by failing to spend money maintaining its system, and maintenance failure causes unnecessary outages.  FirstEnergy is throwing consumers under the bus in order to bow and scrape at the throne of profit.

P.S.  My power is back on.  I guess Todd didn't want to stop by and help us eat our melted ice cream after all.
8 Comments
Patience
10/30/2012 01:49:35 pm

Yes, it's good to have the lights back on ... and yet, and yet, somehow the crew fixed that line and completely ignored the live wire lying in my sister's driveway, literally right behind them. So she has no power, and can't easily escape. Then there's the elderly couple who live behind her; he has Alzheimer's, so he can't understand why the TV won't turn on and the toilet won't flush, but they'll sit in the dark another night because the crew didn't work smart and didn't fix that line at the same time.

How typical.

Reply
Keryn
10/30/2012 02:00:33 pm

Well, we could invite them over for ice cream, since we went to all that trouble for Todd and he never showed up.

Mer's next phone call to "Potomac Edison": emphasis on the words "Wait" and "PATH."

Heh heh heh. Now that I'm warm, clean and caffeinated I'm in a much better mood.

Reply
Sharon
10/31/2012 11:59:51 am

Been dealing with a nightmare situation for my elderly aunt in Martinsburg since Hurricane Sandy. She lost power Monday night around 9:10 pm. The next afternoon a Contractor's power truck showed up in her neighborhood - it seems only half of the neighborhood has lost power. The guys in the power truck couldn't get authorization from Potomac Edison to remedy the loss of power situation. Sketchy information on what the problem actually was. I explained to the crew my aunt is elderly, sick and has Alzheimers and won't leave her home. Now, two days later still no power. I called FirstEnergy and finally got a live body who looked up the information on my aunt's account. It appears there are a couple of LIVE wires down in her back yard. That I had walked through on Tuesday afternoon not knowing. And no one answering the FirstEnergy phones today has any idea when, and if, the situation will be resolved anytime soon. My aunt is 80 years old, sick, and has Alzheimers, and refuses to leave her house. At this point, my only option is to call 9-1-1 (which really is overkill) because Potomac Edison not only won't correct the already identified problem, but refuses to authorize outside contractors to get it resolved to help their elderly customers.

Reply
Keryn
10/31/2012 12:28:11 pm

Didn't you hear "Potomac Edison's" new radio commercial (that you're paying for)? After droning on and on about live wires, they mentioned calling the fire dept. or police if you see a live wire.

I think you should go ahead and take the suggestion.

Reply
Sharon
10/31/2012 09:14:20 pm

Yes, my next step is to call 9-1-1 Thursday morning. It's a waste of time and resources to have to do it, but Potomac Edison leaves me no choice.

Reply
Keryn
11/1/2012 04:41:20 am

Well, gosh, Sharon. I just heard the "Potomac Edison" guy tell me that your safety is his first priority. You don't think that nice man on the radio was lying to me, do you?

Maybe he really doesn't care (until someone files a lawsuit)?

Reply
Pam
11/1/2012 05:08:05 am

I feel so bad for you guys, we were very fortunate, our power went off and on, but never totally off. I read the article on Monday that the meter readers were going to be stationed at various places to help out. But wait, I thought there weren't any since our meters aren't being read. Maybe they were assigned to man the phones, hence no answers to your questions.

Reply
Keryn
11/1/2012 05:56:49 am

Meter readers? Are those like pink elephants? Or snipes?

Reply



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    About the Author

    Keryn Newman blogs here at StopPATH WV about energy issues, transmission policy, misguided regulation, our greedy energy companies and their corporate spin.
    In 2008, AEP & Allegheny Energy's PATH joint venture used their transmission line routing etch-a-sketch to draw a 765kV line across the street from her house. Oooops! And the rest is history.

    About
    StopPATH Blog

    StopPATH Blog began as a forum for information and opinion about the PATH transmission project.  The PATH project was abandoned in 2012, however, this blog was not.

    StopPATH Blog continues to bring you energy policy news and opinion from a consumer's point of view.  If it's sometimes snarky and oftentimes irreverent, just remember that the truth isn't pretty.  People come here because they want the truth, instead of the usual dreadful lies this industry continues to tell itself.  If you keep reading, I'll keep writing.


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