I note that although they brag that their new building is energy efficient, the crappy energy efficiency program they foisted off on the rest of us on January 1 was the bare minimum they could get away with under law. One half of one percent energy savings over 5 years is nothing to be proud of, especially when the majority of the customers who are paying for it don't qualify for any benefits.
Who knows... maybe next they'll update their canned phone butler who still thanks you for calling Allegheny Power, and let all those missing meter readers out of the basement, or wherever it is they've hidden them.