Arrogant Potomac Edison Calls WV PSC Investigation Perfunctory

It's true, you can't fix stupid.

FirstEnergy subsidiaries Potomac Edison and Mon Power are trying to remedy the public relations disaster they find themselves in, and shore up the companies' dishonest and negligent image, with even more dismissive arrogance.  FirstEnergy just doesn't get it and continues to kick itself in the rear end.

The company has deployed public relations simpleton Todd Meyers on a radio tour where he delivers lawyer-approved statements such as:

Meyers said the companies have been aware of the issues and will assist the PSC.

“It’s just an exercise that we need to go through, and hopefully, when we come to the end of the investigation and the recommendations and everything else, we can be stronger for it and have a good outcome for our customers,” Meyers said.

What is Todd insinuating here by downplaying the authority of the WV PSC to investigate and fix unjust and unreasonable rates as "just an exercise?"  Is Todd trying to inform the public that the PSC is nothing but the company's stooge and that the investigation is mere political window dressing with a predetermined outcome?

"Our customers" will not be mollified by a token review and slap on the wrist.  "Our customers" want results, and a heaping helping of tasty schadenfreude.

How would y-o-u like to see Potomac Edison punished for all the misery it has caused?  What, if anything, can Potomac Edison do to make it up to you?