Just when the company thinks it has its problems at the WV PSC and the WV legislature solved... one of its unhappy customers has escalated the battle to the courtroom!
John Kilroy received a bill for over $3,000 earlier this year, because the company had estimated his bill month after month, and even when they did read his meter, they read it wrong.
Mr. Kilroy did the right thing and filed a complaint at the PSC, eventually reaching a settlement with the company to split the bill. However, Potomac Edison has completely ignored the PSC settlement and continued to bill Kilroy for the full amount.
Today, Kilroy filed a civil suit in Jefferson County circuit court.
Let the avalanche of lawsuits begin :-)