That echoes an anonymous sentiment I saw in an online forum yesterday, where it was said that FirstEnergy is wrecking what used to be a good company. It's all about the stockholder dividends anymore. FirstEnergy doesn't give a damn about its customers, or the communities where it does business.
FirstEnergy made all sorts of glittering promises to regulators and communities in order to get its merger approved, and has been systematically violating its promises ever since.
FirstEnergy just doesn't care if you don't like it, little customers. The company has a monopoly in this state, step in line and take what you are served.