Today, Potomac Edison's Director of Public Relations, Charlie Friddle, told a concerned customer that "...they had provided sufficient information that they were involved in an ongoing investigation and could not participate" in the Citizens' Public Hearing in Charles Town on May 22.
LIAR, LIAR, Pants on Fire!
According to Cagey Charlie, the company "was investigating billing practices themselves" on May 22, so technically, Charlie believes his statement was correct.
Not even close. Potomac Edison just plain old blew you all off. The company's scientific estimate of how many citizens with genuine problems would show up, and who would show up to listen to these irate customers, was about as accurate and their monthly electric usage estimates.
Why not just admit that you severely screwed up, Potomac Edison? We'd be a little more forgiving of a company that admitted its mistakes and put forth an honest effort to right its wrongs. Instead, Potomac Edison just keeps piling up the lies and flimsy excuses. Nobody's buying it, and this dishonest company is only digging its hole deeper and deeper.
Potomac Edison's excuse for not attending the Citizens' Public Hearing prior to May 22 was:
"We appreciate the invitation to participate in the public hearing scheduled for May 22, regarding billing practices and future generation, but respectfully decline. Should you have individual questions regarding your service, please feel free to contact me or our customer contact center at 1-800-686-0011."
Do you see anything in there about conducting an internal investigation, Charlie? Yeah, me neither.
Liar, liar, pants on fire! Next time we invite you to an event, you're going to show up, right? We'll be sure to invite you personally, Charlie.